Terms and Conditions

DOTPerfumes.pk

Last Updated: September 2026

Welcome to DOTPerfumes.pk. By accessing or using our website, browsing our products, or placing an order, you agree to follow the Terms & Conditions mentioned below. Please read them carefully before using our website or purchasing from us.


English

1. About DotPerfumes.pk

DotPerfumes.pk is an online perfume store providing fragrance-related products and information to customers in Pakistan.

These Terms & Conditions apply to all visitors, customers, and users of our website.

By using DotPerfumes.pk, you confirm that you understand and agree to these terms.


2. Website Use

You may use our website for lawful purposes only.

You agree not to:

  • Use the website for any illegal or unauthorized purpose.
  • Attempt to damage, disrupt, or gain unauthorized access to the website.
  • Copy, reproduce, or misuse our website content without permission.
  • Provide false or misleading information while placing an order.
  • Attempt to interfere with the security or functionality of the website.

We reserve the right to restrict or terminate access to the website if these terms are violated.


3. Product Information

We try our best to ensure that product descriptions, perfume notes, images, sizes, prices, and other information displayed on DotPerfumes.pk are accurate.

However, minor differences may occur in:

  • Product packaging
  • Bottle appearance
  • Images and colors
  • Manufacturer packaging
  • Fragrance perception

Fragrance performance, including longevity and projection, may vary from person to person depending on skin type, weather, application method, and other factors.


4. Perfume Authenticity & Product Condition

Where a product is described as original, authentic, genuine, tester, vintage, discontinued, or otherwise specified, the description provided on the individual product page will apply.

Customers should carefully read the product description before placing an order.

For discontinued or older fragrances, packaging and batch details may differ from newer production.


5. Prices

All prices displayed on DotPerfumes.pk are in Pakistani Rupees (PKR) unless stated otherwise.

Prices may change at any time without prior notice.

We reserve the right to correct pricing errors, product information errors, or other inaccuracies appearing on the website.

If an order has been placed at an incorrect price due to a technical or human error, we may contact the customer before processing the order.


6. Orders

When you place an order through DotPerfumes.pk, you are making a request to purchase the selected product.

After receiving your order, we may contact you to confirm your:

  • Name
  • Phone number
  • Delivery address
  • Order details

An order may be cancelled if:

  • The product is unavailable.
  • The information provided by the customer is incorrect.
  • The order appears fraudulent or suspicious.
  • We are unable to contact the customer for confirmation.
  • An obvious pricing or website error has occurred.

7. Cash on Delivery

For Cash on Delivery (COD) orders, payment is made when the order is delivered to you.

Customers are responsible for providing an accurate and complete delivery address and an active phone number.

Repeated refusal or failure to receive confirmed orders may result in restrictions on future COD orders.


8. Delivery

We aim to dispatch and deliver orders within the estimated timeframe mentioned on the website.

However, delivery times may vary because of:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Address-related issues
  • Unexpected operational circumstances
  • Other circumstances outside our control

DotPerfumes.pk is not responsible for delays caused by third-party courier companies after the order has been dispatched.


9. Checking Your Order Upon Delivery

Customers are encouraged to inspect the parcel at the time of delivery where possible.

If the package appears seriously damaged, opened, or tampered with, please contact us as soon as possible.

Customers should keep the original packaging and parcel materials until the order has been fully inspected.


10. Returns & Refunds

Our return policy allows eligible customers to request a return within 14 days of receiving the order, subject to the conditions stated in our Return & Refund Policy.

To be eligible:

  • The perfume bottle must not have been used.
  • The product must remain in its original condition.
  • Original packaging should be retained where applicable.
  • The return request must be made within 14 days of delivery.

Used, sprayed, damaged, or altered perfume bottles may not qualify for return.

For complete details, please refer to our Return & Refund Policy.


11. Order Cancellation

Customers may request cancellation before their order has been dispatched.

Once an order has been dispatched, cancellation may no longer be possible.

For COD orders, refusing a parcel after dispatch may affect eligibility for future COD orders.


12. Payment

Customers must provide accurate information when selecting or making a payment.

We may offer different payment methods from time to time. Available payment methods will be displayed during the checkout process.

DotPerfumes.pk reserves the right to change or discontinue payment methods without prior notice.


13. Intellectual Property

All content published on DotPerfumes.pk, including but not limited to:

  • Text
  • Product descriptions
  • Images
  • Graphics
  • Logos
  • Website design
  • Articles
  • Original written content

is protected by applicable intellectual property laws unless otherwise stated.

You may not reproduce, copy, modify, republish, or commercially use our original content without prior written permission.


14. Third-Party Links

Our website may contain links to third-party websites or services.

These links may be provided for informational or convenience purposes. DotPerfumes.pk does not control third-party websites and is not responsible for their content, policies, availability, or practices.


15. Website Availability

We try to keep DotPerfumes.pk available and functioning properly. However, we do not guarantee that the website will always be:

  • Available without interruption
  • Completely error-free
  • Free from technical problems
  • Free from viruses or other harmful elements

We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.


16. Limitation of Responsibility

We make reasonable efforts to provide accurate information on our website. However, DotPerfumes.pk shall not be responsible for circumstances beyond our reasonable control, including courier delays, technical failures, natural events, or other unexpected circumstances.

Information about fragrance performance is provided for general guidance and should not be considered a guarantee of exact performance on every individual.


17. Changes to These Terms

We may update or change these Terms & Conditions from time to time.

Any changes will be posted on this page, and the updated date may be changed accordingly.

Your continued use of DotPerfumes.pk after changes are published means that you accept the updated Terms & Conditions.


18. Contact Us

If you have any questions regarding these Terms & Conditions, your order, or our policies, please contact DotPerfumes.pk through the contact information provided on our website.

Business Address:
Street Baoo Sidique, Mohalla Madni Masjid, Chawinda, Sialkot, Pakistan.


Roman Urdu

1. DotPerfumes.pk Ke Bare Mein

DotPerfumes.pk aik online perfume store hai jo Pakistan mein customers ko perfumes aur fragrance-related products aur information provide karta hai.

Yeh Terms & Conditions hamari website ke tamam visitors, customers aur users par apply hoti hain.

DotPerfumes.pk use karne, products browse karne ya order place karne ka matlab hai ke aap in terms ko samajhte aur accept karte hain.


2. Website Ka Istemaal

Aap hamari website ko sirf legal aur jaiz maqsad ke liye use kar sakte hain.

Aap:

  • Website ko kisi illegal kaam ke liye use nahi kar sakte.
  • Website ko damage ya disrupt karne ki koshish nahi kar sakte.
  • Baghair permission hamara content copy ya misuse nahi kar sakte.
  • Order place karte waqt ghalat ya misleading information provide nahi kar sakte.
  • Website ki security ya functionality mein interference nahi kar sakte.

Terms ki khilaf warzi ki surat mein hum website tak access restrict ya terminate karne ka haq rakhte hain.


3. Product Information

Hum koshish karte hain ke DotPerfumes.pk par products ke descriptions, perfume notes, images, sizes aur prices sahi aur updated hon.

Lekin kuch minor differences ho sakte hain, jaise:

  • Product packaging
  • Bottle ka appearance
  • Images aur colors
  • Manufacturer ki packaging
  • Fragrance ki personal perception

Perfume ki longevity aur projection har shakhs par mukhtalif ho sakti hai. Skin type, weather, application method aur doosre factors fragrance performance ko affect kar sakte hain.


4. Perfume Ki Authenticity Aur Condition

Agar kisi product ko original, authentic, genuine, tester, vintage, discontinued ya kisi aur specific category ke taur par describe kiya gaya hai, to us product page par di gayi information apply hogi.

Order place karne se pehle customer ko product ki complete description parh leni chahiye.

Discontinued ya purane perfumes mein packaging aur batch details naye production se mukhtalif ho sakti hain.


5. Prices

DotPerfumes.pk par tamam prices Pakistani Rupees (PKR) mein hain, jab tak otherwise mention na kiya gaya ho.

Prices kisi bhi waqt bina prior notice ke change ho sakti hain.

Agar website par kisi product ki price ya information mein technical ya human error ho jaye, to hum us error ko correct karne ka haq rakhte hain.

Agar ghalat price par order place ho jaye, to order process karne se pehle hum customer se contact kar sakte hain.


6. Orders

Jab aap DotPerfumes.pk par order place karte hain to aap selected product purchase karne ki request kar rahe hote hain.

Order receive hone ke baad hum confirmation ke liye aap se:

  • Naam
  • Phone number
  • Delivery address
  • Order details

confirm kar sakte hain.

Hum order cancel kar sakte hain agar:

  • Product available na ho.
  • Customer ki information ghalat ho.
  • Order suspicious ya fraudulent lage.
  • Customer se confirmation ke liye contact na ho sake.
  • Website ya pricing mein obvious error ho.

7. Cash on Delivery

Cash on Delivery (COD) order mein payment parcel receive karte waqt ki jati hai.

Customer ki responsibility hai ke woh sahi delivery address aur active phone number provide kare.

Bar bar confirmed orders receive na karne ya refuse karne ki surat mein future COD orders par restrictions lag sakti hain.


8. Delivery

Hum koshish karte hain ke orders website par diye gaye estimated delivery time ke andar dispatch aur deliver hon.

Lekin delivery mein delay ho sakta hai, jaise:

  • Courier company ki delay
  • Weather conditions
  • Public holidays
  • Ghalat ya incomplete address
  • Unexpected operational issues
  • Aisi situations jo hamare control se bahar hon

Order dispatch hone ke baad third-party courier ki wajah se hone wali delay ke liye DotPerfumes.pk responsible nahi hoga.


9. Delivery Ke Waqt Parcel Check Karna

Customer ko mumkin ho to delivery ke waqt parcel check karna chahiye.

Agar parcel bohat zyada damaged, opened ya tampered nazar aaye to jald se jald hum se contact karein.

Customer ko original packaging aur parcel materials return ya complaint process complete hone tak sambhal kar rakhne chahiye.


10. Returns Aur Refunds

Hamari return policy ke mutabiq eligible customers delivery receive hone ke 14 din ke andar return request kar sakte hain, subject to our Return & Refund Policy.

Return ke liye:

  • Perfume bottle use nahi honi chahiye.
  • Product original condition mein hona chahiye.
  • Jahan applicable ho, original packaging available honi chahiye.
  • Return request delivery ke 14 din ke andar ki jani chahiye.

Used, sprayed, damaged ya altered perfume bottles return ke liye eligible nahi ho sakti.

Complete details ke liye hamari Return & Refund Policy dekhein.


11. Order Cancellation

Customer order dispatch hone se pehle cancellation request kar sakta hai.

Dispatch ke baad order cancel karna mumkin nahi bhi ho sakta.

COD order dispatch hone ke baad parcel refuse karne se future COD orders ki eligibility affect ho sakti hai.


12. Payment

Customer ki responsibility hai ke payment ke waqt sahi information provide kare.

Hum waqt ke sath different payment methods offer kar sakte hain. Available payment methods checkout par show kiye jayenge.

DotPerfumes.pk payment methods ko kisi bhi waqt change ya discontinue karne ka haq rakhta hai.


13. Hamara Content Aur Copyright

DotPerfumes.pk par publish kiya gaya content, jismein:

  • Text
  • Product descriptions
  • Images
  • Graphics
  • Logos
  • Website design
  • Articles
  • Original written content

shamil hain, applicable intellectual property laws ke tehat protected ho sakta hai.

Bina written permission ke hamara original content copy, reproduce, modify, republish ya commercial use nahi kiya ja sakta.


14. Third-Party Links

Hamari website par kuch third-party websites ya services ke links ho sakte hain.

Yeh links information ya convenience ke liye provide kiye ja sakte hain. DotPerfumes.pk third-party websites ko control nahi karta aur unke content, policies, availability ya practices ka responsible nahi hai.


15. Website Ki Availability

Hum koshish karte hain ke DotPerfumes.pk properly available aur functional rahe.

Lekin hum guarantee nahi karte ke website hamesha:

  • Baghair interruption ke available hogi.
  • Completely error-free hogi.
  • Technical problems se free hogi.
  • Viruses ya harmful elements se completely free hogi.

Maintenance, updates, security ya operational reasons ki wajah se website temporarily unavailable ho sakti hai.


16. Responsibility Ki Limit

Hum website par accurate information provide karne ki reasonable koshish karte hain.

Lekin DotPerfumes.pk un circumstances ke liye responsible nahi hoga jo hamare reasonable control se bahar hon, jaise courier delays, technical failures, natural events ya unexpected circumstances.

Fragrance ki longevity, projection aur performance se related information general guidance ke liye hai aur har individual par exact same performance ki guarantee nahi hai.


17. Terms Mein Changes

Hum waqt ke sath in Terms & Conditions ko update ya change kar sakte hain.

Changes isi page par publish kiye jayenge aur updated date bhi change ki ja sakti hai.

Changes ke baad DotPerfumes.pk ko continue use karne ka matlab hai ke aap updated Terms & Conditions ko accept karte hain.


18. Hum Se Rabta Karein

Agar aap ko Terms & Conditions, apne order ya hamari policies ke hawale se koi sawal ho to website par diye gaye contact details ke zariye DotPerfumes.pk se rabta karein.

Business Address:
Street Baoo Sidique, Mohalla Madni Masjid, Chawinda, Sialkot, Pakistan.


Important: Yeh page website-use ke liye practical Terms & Conditions draft hai, lekin Pakistan mein legally enforceable business terms ke liye local lawyer se final review karwana behtar hai.